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Hold Up! CT Ranch is Limiting Memberships?

posted on

October 12, 2024

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Yup it’s true!

You might have noticed we are not accepting new members right now. We wish we could accommodate everyone, but we only have so much space for our cows and critters to thrive—happy, stress-free, and roaming on pasture.

While expanding the herd might boost short-term product availability, we refuse to compromise on quality. We’re dedicated to producing the best food possible, working in harmony with our animals and the environment. Right now, that means being selective about how many customers we can serve. We know you’ve got questions, we hear you and we’ve got the answers…

Here’s the low down:

Why did we close membership?

To put it simply, we’re facing a demand we can’t keep up with! While we’re so grateful for the support, growing this quickly isn’t sustainable. It doesn’t feel great to fall short on orders or turn away families who want our products. Something had to give and it had to be putting a pause on accepting new members.

We’re a small family farm—just us, a husband, wife, and kids—running everything from our home. We’re passionate, resourceful, and excited to grow, but we need a bit of time to do it at a manageable pace!

When it comes to supply and demand on a small family farm, our food production levels are influenced by everything from animal health to environmental factors, and we can only support a limited number of customers without sacrificing quality. Lowering our quality standards is never going to happen, so we have to pump the brakes on our quickly growing membership while we focus on growing at a more sustainable pace.

What about current members?

If you’re already a member, you’re still good to go! Just a heads-up: temporarily we may need to occasionally limit quantities on certain items based on farm availability while we get our production up to speed. 

How Do I Know if I Am a Member?

We know you have some questions about membership status, so here’s a quick breakdown to help make it clear:

You’re a Current Member If:

  • You have an active account on our website (meaning you can see the store and shop online.)
  • You’ve signed the membership contract AND
  • You’ve paid your membership fee

You’re Not a Current Member If:

  • You made an account online on or after 9/4/2024
  • You made an online account previously but haven’t paid the membership fee, OR
  • You haven’t signed the membership contract.

If you fall into this second group of people you are currently on the waiting list, and we will be sure to let you know when membership reopens.

When will membership reopen?

Honestly, we don’t have a timeline just yet. We’re monitoring everything closely, working hard to maintain our quality, and looking for collaborators before we welcome new members back. We have some ability to expand our home farm operation, and we’re also seeking other farmers who share our commitment to quality and sustainable practices to partner with and help meet our supply needs. If you know of a farm that would like to collaborate with us, give us a shout!

Quality Over Quantity—Always!

At CT Ranch, we choose quality over quantity every time. Sure, we could cut corners for more output, but that’s not our style. We believe in giving our animals the space they need to flourish, which means making decisions that prioritize their well-being and the quality of our food. We also place a strong emphasis on exceptional customer service and loyalty, ensuring that our current members are our top priority before considering new ones. Your trust means everything to us!

Thanks for your understanding and support! We’re grateful to have you on this journey, and we’re committed to delivering nutrient dense farm-fresh food—every season, every time.

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