FARM MEMBERSHIP FAQs
What is a CT Ranch membership?
Our membership allows customers access to products and offerings available through our private farm community (PMA).
What is a Private Membership Association (PMA)?
A Private Membership Association (PMA) is any kind of business or group where services and participation are limited to members only --- and not open to the general public. A Private Membership Association establishes its own guidelines of operation that are agreed upon by all joining members. Because of the government and large corporations hold on our food & healthcare systems, this change is necessary to protect our freedom of choice. Specifically it protects our right to continue to provide healthy, nutrient-dense, unadulterated farm foods, and your right to receive our products without restriction. A Private Membership Association protects our freedom of food choice and association as stated in the 1st and 14th Amendments of the U.S. Constitution.
Why is a membership required?
Membership helps support our farm directly while allowing us to provide farm-fresh products, educational resources, and community access to our members. Without membership, we would not be able provide these products or services to your family.
Is there a contract or long-term commitment?
No long-term commitment. As a member, you may pause or cancel at anytime.
Does my membership expire?
No, it is a one-time lifetime membership. As long as our farm is still operating, and you have paid your membership fee, you are a member of our farm.
Do I need to place my order online or can I just come buy directly at the Farm Store?
We currently do not have the availability to purchase products directly from the farm store or a pickup location without a pre-order online.
How do pickups work?
Members place orders online and select their preferred pickup location and day during checkout. More information about pickups can be found on our Pickup Information & FAQs page.
Where are your pickup locations?
We currently offer multiple convenient pickup locations throughout the DFW area; Dallas, Richardson, Frisco/Plano, Irving, Colleyville, Grand Prairie, McKinney, Rockwall, Terrell. For exact locations and pickup days, please visit our Pickup Locations page.
Is there an order minimum?
There is no order minimum-- order as much or as little as your family needs as often as you need it!
What happens if I miss my pickup?
Due to the perishable nature of our products, missed pickups are not refundable. We encourage members to contact us as soon as possible- within 24 hours- if issues arise. We can redeliver your product to another pickup location within 5 days of the original order date. There will be a redelivery charge of $40.
Can someone else pick up my order?
Absolutely! Many members send a friend or family member to pick up orders on their behalf.
How often do I need to order?
There is no required order frequency unless enrolled in a subscription. Even with a subscription, you can skip, change or cancel your order at any time before the deadline. We have some members that order once a week and others that order once a month. We are here for you when you need us!
Can I change or edit my order after placing it?
Yes of course! You are able to go into your account at any point up until the order deadline and make changes to your existing order. If you need to make changes after the deadline cutoff, we will do our best to accommodate but may not be able to if your product is already made for you.
What if an item is unavailable?
Because we are a working farm, product availability can vary seasonally and due to demand. If an item becomes unavailable, we may reach out to offer a substitute item, or remove it from your order, depending on the situation.